I am using Skype for Business for work on an iPhone running iOS 14.4. I am experiencing two issues with notifications. 1) When the device is unlocked, it shows the notification as new message, not the actual message itself. I have attached screenshots of the phone & watch notifications and the settings. ![dateposted-public][1] 2) When I am having a voice call on my PC and the other person shares an attachment/screenshot, the phone starts buzzing like an incoming phone call. I have uninstalled the app, reset iOS, but nothing has helped. Appreciate any info to fix this. [1]: https://www.flickr.com/photos/kashyapgv/50902760731/in/dateposted-public/
Skype for BusinessA Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
618 questions Sign in to follow 0 comments No comments Report a concern I have the same question I have the same question 0Hi @Kash80 , Does anyone else have the same issue in your organization? Have you tried to use another applications (chat application) to see if you received the same message notification in IOS? If you make a call on PC, can you receive the call in IOS device? If this issue can be reproduced by another applications, we think this issue is more related to IOS system settings, it is a good way for you to contact Apple supporter to solve this issue. In addition, we recommend you try to change your “show previous” settings to “Never” to see if this issue can be fixed. If the response is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
7 comments Show comments for this answer Report a concern Kash80 1 Reputation point 2021-02-03T13:25:35.693+00:00We do have others in the organization that have this issue. No other apps on the IOS device has this issue. The notifications come through correctly. I am able to receive a call on my phone.
0 votes Report a concern JimmyYang-MSFT 51,716 Reputation points • Microsoft Vendor 2021-02-09T09:57:53.87+00:00Hi @Kash80 , It is really strange! Have you tried to enable Message previews through your Notification settings? In addition, can you open and check the "notification grouping" in IOS?